Privacy Policy

Last updated: November 12, 2025

Who we are

Lean Digital Agency LLC is a North Carolina software consultancy focused on healthcare technology with exceptional user experience. We design and build full‑stack clinical applications, patient portals, and health tech interfaces that fit real clinical workflows.

Information we collect

We keep it simple and minimal. We collect:

  • Contact details you send us (e.g., name, email, phone) when you email or call.
  • Business information you choose to share about your project or company.
  • Basic usage data from our website (via Google Analytics) such as page views and referrers. This does not include PHI.

We do not intentionally collect sensitive personal information on this website.

How we use information

  • To respond to inquiries and provide proposals for software development and UX work.
  • To operate and improve our website and services.
  • To meet legal, security, and compliance obligations.

Cookies & analytics

We use Google Analytics to understand website traffic. You can control cookies in your browser settings. If you prefer not to be measured, you can adjust your browser or use available analytics opt‑out tools.

Sharing

We do not sell or share your personal information. We may use trusted service providers (for example, website hosting or email) who only process information on our instructions and are bound by confidentiality obligations.

Healthcare & HIPAA note

We primarily work business‑to‑business. If we access or process any protected health information (PHI) for a client, that work is governed by a separate Business Associate Agreement (BAA). This website privacy policy does not apply to PHI we handle on behalf of clients under a BAA.

Data security

We apply reasonable administrative, technical, and physical safeguards, including multi‑factor authentication and encryption on our systems where appropriate. No method of transmission or storage is 100% secure, but we work to protect information in line with industry practices.

Your choices & rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you. To make a request—or to ask us not to use information for marketing—contact us at info@leandigital.agency.

California residents: we do not sell or share personal information. You can still contact us at the email above with any privacy request. EU/UK visitors: our legal basis is typically legitimate interests (responding to inquiries and operating our site) or contract if you engage us for services.

Retention

We keep contact information as long as needed to communicate about potential or ongoing work and to meet legal obligations, then delete or anonymize it.

Children

Our website and services are intended for business audiences. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this page from time to time. The “Last updated” date reflects the most recent version.

Contact us

Email: info@leandigital.agency
Mail: PO Box 79333, Charlotte, NC 28271
Phone: 415‑347‑5757